Privacy and Cookies Policy

Modular Mast Systems (MMS)

Introduction

1.1 Modular Mast Systems (MMS) is committed to safeguarding the privacy of our website visitors and customers.
1.2 This policy applies where we act as a data controller in relation to the personal data of our website visitors and customers, i.e., where we determine the purposes and means of processing that personal data.
1.3 We use cookies on our website. Insofar as those cookies are not strictly necessary for using our website, we will ask you to consent to their use when you first visit our website.
1.4 Our opt-in mailing services incorporate privacy controls, allowing you to unsubscribe and/or specify your preferences for receiving marketing communications. You can access privacy controls via links in the footer of all our emails.
1.5 In this policy, “we,” “us,” and “our” refer to Modular Mast Systems (MMS). For more information about us, see Section 19.

How We Use Your Personal Data

2.1 In this section, we outline:
(a) the categories of personal data we may process;
(b) the purposes for which we may process personal data;
(c) the legal bases of the processing;
2.2 We may process data about your use of our website (“usage data”), which may include your IP address, geographical location, browser type, referral source, visit length, page views, and website navigation paths. We process this data to analyse and improve the website and services. The legal basis for this processing is our legitimate interest in monitoring and improving our website and services.
2.3 Account Data: This may include your name, email address, and other information you provide to us. This data is processed for website operations, service delivery, and communication.
2.4 Profile Data: If provided, this may include details like your name, contact information, and job role. We use this data to manage your account and enhance user experience.
2.5 Service Data: This data, including any data pre-populated via HubSpot, helps us deliver and secure our services.
2.6 Enquiry Data: We may process your enquiries for the purpose of responding to your requests and marketing our products or services, with the legal basis being legitimate interest.
2.7 Customer Relationship Data: Includes names, job roles, and contact information, used to manage customer relationships and promote our offerings.
2.8 Transaction Data: Includes information about transactions made with us and may include your contact and payment details. This data is processed to fulfil orders and maintain transaction records.
2.9 Notification Data: Data provided to subscribe to our email notifications and newsletters, with processing based on your consent.
2.10 Correspondence Data: Data contained in communications you send to us. This is used for communication and record-keeping purposes.
2.11 CRM Data: Data within our CRM system (HubSpot), including emails, notes, and interaction history. This is processed for internal purposes.
2.12 We may also process any of your personal data as required for compliance, legal claims, or maintaining insurance coverage.

Automated Decision-Making

3.1 We may use your personal data for automated decision-making to provide you with relevant information and notices. This may involve infrequent communications even if you have opted out of marketing lists but have not requested data deletion.

Providing Your Personal Data to Others

4.1 We may share your data with members of our corporate group, professional advisers, insurers, or third-party suppliers where necessary for service delivery.
4.2 Payment Processors: Our website’s payment processing may involve sharing transaction data with providers like PayPal. We share data as needed for processing payments and handling refunds.
4.3 Service Providers: We may share enquiry data with selected third-party suppliers to help them contact you regarding relevant services.

International Transfers of Your Personal Data

5.1 Data transfers outside the EEA are protected by appropriate safeguards, such as standard data protection clauses approved by the European Commission.
5.2 Our hosting facilities are based in the United States and are protected with adequate safeguards.

Retaining and Deleting Personal Data

6.1 Personal data will be retained only as long as necessary.
6.2 Data retention periods are generally determined by your consent and interaction history.
6.3 In some cases, retention may be required for legal compliance or protection of your interests or our interests.

Security of Personal Data

7.1 We implement technical and organisational measures to prevent unauthorised access, alteration, and loss of your personal data.
7.2 Data transmissions over the internet are inherently insecure; however, we use encryption for sensitive data where possible.

Amendments

8.1 We may update this policy periodically. You should check this page occasionally to stay informed.

Your Rights

9.1 You have various rights under data protection law, including the rights to access, rectification, erasure, and object to processing.
9.2 To exercise your rights, please contact us using the details provided in Section 19.

Third-Party Websites

10.1 Our website may include links to third-party websites; we have no control over their privacy practices.

Personal Data of Children

11.1 Our website is aimed at individuals over the age of 18. If we learn that we have collected data from a child under 16, we will delete it.

Cookies

12.1 We use cookies to enhance user experience, track site usage, and manage session data.
12.2 You can manage or delete cookies through your browser settings. Blocking cookies may limit some website functionality.

Managing Cookies

13.1 Information on blocking cookies is available through major browser support pages (e.g., Chrome, Firefox, Safari, Edge).

Contact Us

14.1 Modular Mast Systems (MMS)

Email: [email protected]
Phone: +44 (0) 1590 670 845
Address: 260 Bentley Way, Ampress Business Park, Lymington, Hampshire, SO41 8JW

+44 (0) 1590 670 845